When your garage door isn’t working, you want it fixed. You don’t want to wait for a service technician to arrive at your home and diagnose a problem, especially if it’s something you could have repaired on your own. That’s why we have created a list of our top questions and DIY suggestions to keep your door moving and to help you avoid extra service fees.

My garage door tracks down before stopping and going back to the open position

Safety beam sensors are a major security feature, especially if you have pets or young children. For this reason, it is extremely important that they remain clean so that they can work properly.

If you find that your garage door does not want to close, or will close part way, check your sensors to make sure that they are clean. If the lights on the sensor boxes are flashing, the door will not go down. If the sensors are not lit at all, they many need to be replaced.

Another common issue is the wire connections. If you’re experiencing trouble, checking these wires can often key you into the problem. As always, if you encounter a replacement or alignment issue, contact Davis Door Company for professional assistance.

My garage door seems to catch or makes a growling sound when going up or down

A common complaint of customers who have older garage doors has to do with sound. Often their complaint is either that the door makes a noise when being raised or lowered or that it seems to catch.

Typically, this problem can be alleviated by proper lubrication. By lubricating the rollers, hinges and all bearings in your garage door system, you can keep your garage door working smoothly for a very long time. Rollers, hinges and bearings should be lubricated in the spring and fall with WD-40 or a light motor oil to keep them running well. Never put heavy grease or lubricants in the tracks.

My remote just stopped working

All garage door remotes have batteries that should be replaced once a year for maximum performance. This will often do the trick and will keep everything running without a problem. If, however, replacing batteries doesn’t solve the problem, check the cleanliness of the remote. Buttons on the remote can get gunked up from daily use and become less responsive when pushed. Of course, there are some cases in which the remote itself needs replaced, at which point, contacting Davis Door Company is necessary.

How do I adjust the photo eyes?

If the photo eyes are not working properly make sure no objects are in the path of the beam, check for debris on the sensors, and check alignment. LiftMaster photoeyes will be working properly when both eyes appear green.

A word of caution

As with any mechanical or electrical device, there are certain things that should not be attempted except by professionally trained technicians. If in doubt about any garage door repair, call the professionals at Davis Door Company.

  • Do not attempt to adjust torsion spring tension. These springs are under immense amounts of pressure and can easily cause bodily harm if they are incorrectly handled. 
  • If it appears that your garage door cables are frayed, do not attempt to remove, repair or adjust these, they also can result in injury or death.
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